Why We Created the Alliance
There are over 27,000 fire departments across America, but only 165 are large enough to be considered Metropolitan.
We created the Alliance because these metro officers needed a place to find their true peers—the few others who understand their unique challenges.
Knowing that fire service leaders learn best from each other, we built this community where honest conversations happen, lasting relationships form, and solution providers become trusted partners.
Real Expertise in the Room
When you join an Alliance event, you're surrounded by people who've been in your shoes. Everyone at the table brings decades of experience navigating complex challenges. That means conversations go deeper, faster – no need to explain the basics when everyone already gets it.
Connections That Matter
We're all about bringing together leaders who face similar challenges across different cities. These aren't just business card exchanges – they're the beginning of relationships that often lead to shared solutions, borrowed innovations, and ongoing collaboration long after the event ends.
Customized Every Time
We don't believe in cookie-cutter solutions or recycled agendas. Each Alliance gathering is built from scratch around what matters to you right now. We check in, we listen, and we shape everything to tackle the challenges you're facing today – not last year's problems. Our events evolve just like your department does, because that's how we make sure you walk away with ideas you can actually use.
Small by Design, Not by Accident
We're keeping things small on purpose, and honestly? That's our superpower. We're not chasing massive growth or trying to pack rooms with thousands of people. Instead, we focus on quality conversations and real connections. Being small means we can turn on a dime, truly customize everything we do, and actually get to know you and your needs. The big conferences just can't do that. It's exactly what makes us work so well for you.
Meet Our Team
Susan Charamut, Summit Organizer
Susan brings the Alliance to life with her genuine passion for connecting Metro Fire and EMS leaders with their peers. She created this community after seeing how Officers of large departments form an incredibly small circle nationwide—leaders who learn best from each other but rarely find meaningful ways to connect. When you meet Susan, you'll immediately feel her dedication to creating a space where leaders can share honest conversations with others who truly understand their unique challenges. Her meticulous approach ensures everyone walks away with relationships that matter.
Mike Robertson, Partnership Development
What sets Mike apart is his genuine care for the success of everyone in our community. He doesn't just make introductions—he helps build relationships that create real value for our partners. When you work with Mike, you'll quickly discover he's focused on outcomes that matter, not transactions. Whether you're seeking to showcase innovations or expand your presence in the metropolitan fire and EMS market, Mike is your trusted guide to making the Alliance experience work for you.
Jamie Brown, Member Support
Jamie is the warm heart of our Alliance community, ensuring every detail falls perfectly into place so our members can focus on what matters. She brings a natural talent for anticipating needs before they arise—whether coordinating member sessions or making sure everyone feels immediately welcome at our summits. When you have a question, Jamie responds with that perfect blend of efficiency and genuine care that makes you feel like the only person who matters. Her dedication to creating seamless experiences reflects our commitment to treating every Alliance member like family.
